About Us
UK Meds 247, 2-6 Boundary Row, London SE1 8HP, United Kingdom.
Email support@ukmeds247.com.
Eligibility and Accounts
You must be at least 18 to create an account or submit an order. Keep your account information accurate and protect your login details. You are responsible for activity carried out through your account unless caused by our failure to protect it.
Product Information
Read all product information, warnings and labels before use. Website content is for information only and is not medical advice, diagnosis or treatment. Always consult a qualified healthcare professional before taking or changing medication. Do not disregard or delay seeking medical advice because of this website. Use of the information is at your own risk.
Orders and Contract Formation
Checkout submits an order request. A contract forms only when UK Meds 247 confirms acceptance in your secure account or order-access page. We may refuse or cancel an order for lack of stock, pricing or description errors, failed payment, suspected fraud or misuse, legal or safety restrictions, delivery limitations, or a failure to meet age or eligibility requirements. We will explain the outcome where lawful and appropriate.
Prices, Discounts and Payment
Displayed prices are the total product prices including any applicable tax. Free standard delivery is available on orders of £50 or more to addresses in England, Scotland and Wales. Orders under £50 have a £3.99 standard shipping/handling fee. The threshold is based on the product total after discounts, including tax. All displayed prices include tax; no additional tax is added at checkout. Discount codes and sale prices apply according to their stated conditions. Payment methods are shown only when their protected configuration is complete. No subscription or recurring-order service is offered.
Payment Time and Verification
Payment must be received within three days unless the order states otherwise. Telling us that payment was sent is not proof of receipt. We confirm payment only after verification. We never ask you to put passwords, full card details or wallet credentials in a support message.
Delivery, Substitutions and Risk
We deliver to England, Scotland and Wales as described on the Delivery Information page. We do not substitute a product without your agreement. Risk in the goods passes to you when they are delivered to you or a person you nominate, subject to your statutory rights.
Payment Disputes
Contact Support first if you do not recognise a payment or believe an order is wrong. Knowingly making a false chargeback or payment-dispute claim may be treated as misuse and may be reported or challenged with accurate order and delivery evidence. This does not restrict a genuine right to dispute a payment.
Cancellations, Returns and Liability
The Returns, Cancellations and Refunds policy explains the available process. Nothing in these terms excludes rights or liability that cannot lawfully be excluded, including rights relating to faulty or misdescribed goods, personal injury caused by negligence, fraud or fraudulent misrepresentation.
Governing Law
These terms are governed by the law of England and Wales. If you live elsewhere in Great Britain, you retain any mandatory protections available in your home jurisdiction. Courts with legal jurisdiction may hear disputes.
Effective Date
These Terms and Conditions are effective from 11 August 2026.